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Administration Essentials For NDIS Providers Administration matters and is the heart and soul of any organisation. Administration essentials is a must for any administration profession in the disability sector. This module is great for inducting staff, or as a refresher, focusing on quality customer service and professional development with unique ways of supporting both clients and colleagues. This micro-credential is suitable for all levelled training streams. Your micro-credential will showcase the value you place on administration. Perfect for inductions or professional development • Be in the know! • Principles to work by • Understanding disability • Disability and office etiquette • Some ‘NDIS Speak’ – knowing the jargon • Essential soft skills • Challenges that might be faced • Active listening • Person-centered service delivery • Getting to know your organisation and much more There is a short quiz at the end of the module to confirm you have completed it with an 80% pass mark. This module is suitable for support worker and business owners and executives levelled training streams with a micro-credential to boot. Show your disability sector expertise at a glance. An eBook and companion workbook are available for this module.
You can also join this program via the mobile app. Go to the app