ADMINISTRATION ESSENTIAL IN THE DISABILITY SECTOR
This is a book filled with strategies for administration professionals to make service levels shine about the rest. Strategies easily be put into place on a daily basis, with an understanding of the disability sector. No matters if it is for induction, upskilling or a refresher this training is valuable for all administration staff.
- Principles to work by
- Understanding disability
- Challenges you might face
- Making every interaction count
- NDIS essentials and jargon
- Getting to know your organisation
- Essential administration skills
- Office politics and etiquette
- Making mistakes
- Complaint handling and more
There is a companion workbook available, which is included with the micro-credential course. If you haven't already completed this, you won't be disappointed.
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This is a downloadable eBook, you can purchase individually or is included in your VIP Library subscription, giving you unlimited downloads.