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This is a book filled with strategies for administration professionals to make service levels shine about the rest.  Strategies easily be put into place on a daily basis, with an understanding of the disability sector.  No matters if it is for induction, upskilling or a refresher this training is valuable for all administration staff.

  • Principles to work by
  • Understanding disability
  • Challenges you might face
  • Making every interaction count
  • NDIS essentials and jargon
  • Getting to know your organisation
  • Essential administration skills
  • Office politics and etiquette
  • Making mistakes
  • Complaint handling and more


There is a companion workbook available, which is included with the micro-credential course.  If you haven't already completed this, you won't be disappointed.


Join the exclusive club via our levelled training program where you can showcase your disability sector expertise at a glance.


If you're not already a part of our club of excellence, check out our amazing packages.  Go at your own pace, your enrollment does not expire.


This is a downloadable eBook, you can purchase individually or is included in your VIP Library subscription, giving you unlimited downloads.

NDIS Administration Essentials eBook

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